Monday, April 1, 2013

What is your dashboard telling you?



As the first quarter of the year comes to a close, it is time for you to check your numbers. What were your goals and how are you doing? Are you right on track, or are you a little behind? In order to reach your goals you first must plan and then track your progress against your plan. Think about it like your car. They plan for a certain lifespan for an automobile and this is similar to your business and personal goals. If you are a little overweight and your goal is to lose five pounds this year eventually this goal’s lifespan will pass. A new goal such as maintaining a certain weight may replace it.

In this sense your business is like an automobile. You have a fuel gauge, a speedometer, an odometer, a heat sensor, and other gauges. In order for your automobile to reach its lifespan these gauges must be checked because it reads what is happening under the hood. The fuel tank is your cash. The speed limit is the rules and regulations that you must abide by in order to keep your business. The odometer is your equipment and skills. The heat sensor is the stress level that one is under when they open a business. There are good days and there are bad days, sometimes we overheat and we need to cool down. Each of these gauges can be measured and have a direct correlation with success in goal achievement.

When we look at cars and your business goals, we need to look at this through three primary vehicles. First there is the entry level of starter car. We have all had these, they teach us what to do, what not to do, where and how to drive, and for some of us we even learn about the law. Second we will look at the midsize economy cars. These are the cars we need when our responsibility increases such as having a baby, or a long commute. The last car that we will explore is the sports car. This car is the one that we all dream of having and often times when we get it we do not know what to do with it. These cars can be viewed through the small business prism. Let me explain.

Entry level


An entry level car is comparable to an entrepreneur opening their first business. These businesses are lean, like having the fuel gauge read a 1/4 tank. They are the place that the entrepreneur spends all their time just like we all did when we got our first car. They are also were we learn about the intricacies of car ownership.  We learn about maintenance, and for some of us we learn how to deal with a flat tire. As small businesses when you take that first step to open and sell your product or service to the outside world there is so much to learn. Your fuel gauge is typically under a half of a tank, usually a quarter or below. The speed in this car can go from fast to slow, similar to when a young person is learning to drive. Small business owners must get a feel for the speed at which they are comfortable with. As the odometer are skills and equipment, sometimes accelerated learning is required (speeding) and other times costly equipment can really set a business back (speeding ticket).  The heat sensor is unique in this car, because small businesses are learning their heat tolerance.  There are several other cars that one purchases after they drive an entry level one, let’s look at the midsize.

The Midsize


The midsize car is one that people purchase when they have a level of responsibility. This is after the initial phase of starting up a business. Your goals are different. When you had an entry level car, your goal was to drive. With this car you actually have a certain level of priority to your life. You want to remain safe, and the car must be reliable. In the business realm, your business has had some clients and they expect a level of customer services, they also expect professionalism.  In this car, your fuel tank is never below a quarter of a tank because you have an established cash flow system. The speed is steady; you are now looking at regulations before you act, because of the new responsibilities. Driving a midsize with your family is similar to this action. Your odometer is the busiest gauge here, because you are reinvesting your earnings in new skills, new equipment and employees.  Your heat gauge has been established in your previous years and you now drive an automobile that does not overheat.

The Sports Car

When we look at a sports car, they have gauges that are not needed on the previous two cars. This is because they have been so fine tuned that they are about one thing: speed. The odometer is not as important because the skills have been developed. The heat sensor within the small business owner has been replaced by employees who take all the heat; we call them sales and HR people. At this point fuel is not a problem either because the company has now hired out people to ensure that cash is flowing.  Speed in this car is growth. The other gauges are the legal, logistical, and other aspects that hinder growth.  When a small business starts out these task are all on one person, now they are delegated and the business is ready to take off.

Where are you?

Each car represents a different aspect of small businesses. If you try to speed like a sports car in an entry level, you will get burned. You will either run out of fuel, get pulled over, or overheat. Sometimes a midsize may go the same speed as a sports car, however if they keep it up they will have troubles too. A sports car may be cautions in some activities; similar to a midsize, but this will reduce the efficiency of the organization.  Each car has a place on the road and in the lifecycle of businesses. For the small business owners, you must make sure that your goals are aligned with your current car. If you are a midsize, what skills are you learning to meet your goals? If you are an entry level remember that you cannot drive like a sports car for long periods of time. Track your experiences in this car so that when you move up the transition is smooth. For the firms that are driving the sports cars, keep an eye on the other gauges that allow for the car to travel at such great speeds.



What car is your business driving? What steps are you taking to improve your car, and how will you move up?  In order to achieve your goals for 1013 you need to check your gauges and see if you are on track. Have you checked your gauges lately?

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